Shipsurance
Simple, rapid, and paperless claims processing
Electronic manifesting and reporting
You are about to place your order for a hair system and your excitement can’t be contained.
However, there are always rare occasions when your shipment could be damaged, lost or even worse...stolen.
That is why Superhairpieces is offering Shipping Insurance using Shipsurance so that your order is covered up to a certain amount in these scenarios.
With a simple and rapid paperless claims processing method, we highly recommend purchasing Shipping Insurance with each order you place.
After all, there’s nothing better than having a peace of mind whenever you’re ordering something as important as a hair system.
Order Subtotal | $1000 | $1500 | $2000 | $2500 | $3000 | $3500 | $4000 | $4500 | $5000 |
Shipping Insurance | $10 | $15 | $20 | $25 | $30 | $35 | $40 | $45 | $50 |
Shipping Policy
- Shipping costs are calculated based on the chosen shipping method, weight, destination and the number of items in your package.
- Please allow 1-2 weeks for any online hair service or styling (base cut and/or haircut), after which your order will be shipped.
- ALL orders placed online with Overnight Shipping must be submitted and received before 4:30 p.m. Eastern Time. Any order placed on weekends or holidays will be processed the following business day. Please expect delays during the holiday season.
Return Policy: Insurance
no return, no exchange, no refund.
More detailsSuperhairpieces grants a 30-day warranty on validated hairpieces, covering excessive shedding and/or rapid hair loss. If you have lost more than 15% of your hair during this period, we will be happy to repair your hairpiece or wig free of charge. Please note that once the unit has been sent to the factory, there will be a few months' wait time. During this time, you will need to provide your own unit.
In addition, we cannot guarantee that you will not experience any future hair loss issues after the factory repair.
**Please note that v-looped-base models are not included in this warranty as they are disposable units. These models include the M111, M111XT, HD111 and M161V.
Defective Hair Systems (other than hair loss) are considered the following for stock and custom orders.
Hair Loss Warranty/Defective Claim Process
Please note: Any / All items received after the 10 days without prior notice will NOT be considered, and the request will be void.
More details