Please contact us if you do not receive email after paid for the order.
Duration: 30 minutes
Answer any hairpieces questions
Meeting details will be sent to your email after Purchase
Want to make it Free?
Give Consent to us to share* on social media
With Mask On
Consultation fee will be waived for clients give consent to Superhairpieces to show/share/edit video for Superhairpieces official social media/webpages
$50 Store Credit
Consultation fee will be waived and $50 store credit will be issued for clients without mask on, and give consent to Superhairpieces to show/share/edit video for Superhairpieces official social media/webpages
required to be signed
*Superhairpieces might show/share/edit your video only on superhairpieces.com superhairpieces.ca and official social medias, included but not limited to Facebook, instagram, twitter.
Please remember to book appointment through link in the email
Things to know about your consultation
- The consultation is a total of 30 minutes so please have your questions ready beforehand to
make full use of the time.
- You can ask any questions you have about hairpieces from general ones to whether it suits you,
how the process works or queries about your already-purchased products.
- If you are using the consultation to discuss a product you’ve purchased from us, please base
your review of the consultation on the professional consultant advising you and not the product.
- If you have given your consent for your consultation fee to be waived, be advised that we may
identify you as a customer and feature you and the video consultation on the Superhairpieces
website as well as our social media channels such as Instagram, Facebook, Twitter, LinkedIn and
Reddit among others.
- Shipping charges are automatically calculated based on the shipping method, weight of the products, the destination and the number of items in your shopping cart.
- Please allow 24-72 hours if you select an online styling (base cut and/or haircut). After completion, your order will be shipped depending on the shipping method you have selected.
- ALL orders placed online with Overnight Ship must be submitted and received before 4:30pm Eastern Time. Any order placed on the weekend, or on a holiday, will be processed the next business day on the calendar. Please expect delays during holiday season.
- Please refer to our shipping page for more detailed information.
Return Policy: Stock Hairpieces
- You have 15 days from the date of purchase to return your untouched hairpiece for a full refund, minus the shipment paid.
- A restocking charge of $15.00 or more per item will be automatic applied if the returned item is not in its original condition and packaging.
- If you have selected a final sale option, such as base cut, hair styling, bleached knots, perm, or any service that alters the hairpiece permanently, the hairpiece can no longer be returned or exchanged.
- Any special requirements need to be addressed at the time of the order being placed.
Return Policy: Hair Extensions
- Returns accepted within 2 weeks of ordering, they must be in their original condition and packaging.
- After 2 weeks an 80% credit of the value will be added to your account towards future orders.
- Large returns are subject to a handling fee.
- No returns after 3 months of ordering.
Return Policy: Supplies
- All supplies are final sale and cannot be returned or exchanged under any circumstances. This policy is strictly enforced.
Overstock and Final Sales Items:
- All items located in the overstock and clearance category are final sale, no return, no exchange, no refund.
- All online services items including base cuts, haircuts, perms, bleached knots, and coloring are all final sale. There is no return, no refund and no warranty once the hairpiece has been permanently altered.