Need assistance

Super Hair Pieces
Need to reach us? We're here to help.

Chat Live

Available Mon - FriWeekdays 9:30am - 6:00pm EST9:30am - 6:00pm EST Saturday 10:00am - 3:00pm EST (Eng, Fr, Esp)


View our mailing and email addresses

USA Head Office

3736 SW 30th Ave,

Fort Lauderdale, FL 33312

Operation Hours:

Mon-Fri / 10:00AM-5:30PM EST

Sat-Sun / Federal Holidays - Closed

Canada Office

7295 Rapistan Ct,

Mississauga, Ontario L5N 5Z4

Operation Hours:

Mon-Fri / 10:00AM-5:30PM EST

Sat-Sun / Federal Holidays - Closed

EU Office

Sniep 85,

1112 AJ Diemen

The Netherlands

Call or Text

Available Mon - Fri Weekdays 9:30am - 6:00pm EST (Eng, Fr, Esp)

Top Questions

For retail clients, all stock hairpieces are returnable for exchange or a full refund, minus shipping fees, within 15 days of receiving the item, provided it is still in its original condition and packaging. Any final sale options like base cuts, hair styling, bleached knots, and perming mean that the item cannot be returned or exchanged. Custom orders, overstock/limited edition hair systems, and all supplies are also final sale. Hair extensions can be returned in their original condition and packaging within 2 weeks of placing the order. To read more about our return policy, click here.

Please contact us at 1-954-835-2288 or via email at to cancel your order, where one of our customer service specialists can assist you. There is no charge to do this, however, please keep in mind that if the order has already shipped, it will not be possible to cancel it.

You are able to pay with credit cards, bank transfer, or pay in store if you are picking up your order at our office

+ View All Questions

Contact Us
How can we help you
Live Support
Available weekdays
9:30am - 6:00pm EST
10:00am - 3:00pm EST
Video Consultation
Available weekdays
10:00am - 5:00pm EST